Peer Reviewed Journal Publication
Prof. Raghunath Rudran (with Ajith Kumar J.) “Measurement scales for technology-generated customer contact.” International Journal of Operations & Production Management 37, no. 5 (May 2017): 534-556. ABDC-A.
The retention of employees has taken the form of a strategic necessity in a very competitive labour market. It is
People are are always saying that AI will revolutionise the working of the business and finance sector. But one critical
WE HAVE REACHED A TURNING POINT characterised by enormous geopolitical uncertainties. From new coalitions impacting globalisation and world relations to
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