Management Program for Health Care Professionals (MPHCP)

Sr. No

Course Name

No. of Sessions

No. of Hours

1.

Persuasive Communication in Organizations

6

9

·  Principles of Communication

·  Understanding communication styles

·  Persuasion tools and techniques

·  Executive Presence in Organizations

2.

Marketing Concepts & Tools

6

9

·  Understanding Customers

·  Product development & management

·  Pricing approaches & methods

·  Route to market approaches

·  Integrated marketing communication

3.

Finance for Non- Finance Professionals

6

9

·  Core accounting principles

·  Basics of Finance

·  Understanding income statement &

balance sheet

·  Cost Management

·  Managing cash- flows

4.

People Management

6

9

·  Understanding organizations

·  Interpersonal skills & orientations

·  Managing teams

·  Resolving conflict

·  Situational leadership styles

·  Coaching & mentoring principles

5.

Emerging Technologies

6

9

·  Key trends in the technology domain

·  AI & machine learning for business

·  Cloud computing

·  Software as a service

·  Internet of Things

·  Technology based business models

in healthcare

6.

Managing Service Operations

6

9

·  Principles of service operations

·  Key metrics in service operations

·  Executing process improvements in

business

·  Designing healthcare Operations

·  Quality control and management

7.

Understanding Economic Policies & Regulations

6

9

·  Basics of public policy making

·  Impact of policies on business

·  Key policies in the healthcare domain

·  Future directions of healthcare policies

and regulations in India

·  Global best practices in healthcare

policies

8.

Competitive Strategy

6

9

·  What is strategy?

·  Using a strategy palette

·  Mapping a competitive environment

·  Managing competition

·  Securing a competitive advantage

·  Market Entry Decisions

9.

Creativity & Problem Solving

6

9

·  Creativity concepts and techniques

·  Problem solving approaches

·  Systems thinking for complex

organizations

·  Trade-offs in the real world

10.

Healthcare Entrepreneurship

6

9

·  Creativity concepts and techniques

·  Problem solving approaches

·  Systems thinking for complex

organizations

·  Trade-offs in the real world

11.

Analytics for Decision Making

6

9

·  Thinking Analytically

·  The data lifecycle

·  Tools for data analytics

·  Using spreadsheets in everyday

decision making

12.

Leadership In Organizations

6

9

·Core principles in leadership

·Situational leadership styles

·Decision making processes

·Ethical considerations in decision making

13.

Field immersion in hospital

–

–

·Understanding the organization design

of hospitals

·Customer services at hospitals

·Quality Management of Hospitals

·Strategy Making at Hospitals