Ms. Surbhi Dewan ,VP – HR at Delhivery; Ms Sangeeta Malkhede, Head Talent Acquisition at Bharat Matrimony; Ms.Vanishri Natekar, Head Talent Acquisition at Practo
The panel members Ms.Surbhi Dewan, Ms. Sangeeta Malkhede, Ms. Vanishri Natekar are highly experienced in modern industrial context.
Ms.Surbhi Dewan said that at Delhivery her focus was on getting a diversified workforce, specially to attract the female population , them being the returning workers who had to leave midway for marriage, maternity or household reasons. Also, there was emphasis on the importance of flexibility. Ms. Dewan also said that in her company she always stressed on the point that the delivery boys were supposed to be treated like gold. They should look good as they as are the ones who represented the brand of the company.
Ms. Sangeeta Malkhede emphasized that the temporary and contractual employment would be the next big thing in the emerging market, where people want to enjoy their personal life, but at the same time also want to earn their bread and butter. This will also give them ample opportunities to pursue their passion and interests.
In context of India, she termed this temporary staffing as an unorganized sector, which needs serious consideration if needed to be fully utilized. However, she differentiated this unorganized sector into three different categories: Green world, Orange world and Blue world. Green world is related to the social causes where people voluntarily engaged themselves. Orange world consists of small organizations and start-ups, whereas Blue world consists of MNC and large organizations.
The major market for temporary and contractual employment is the Orange world, where now and then, organization needs temporary workforce to achieve their respective targets. Whereas, in large organization, there is more clarity and estimates for the desired human resources. Hence, start-ups and small organizations are the key players who could exploit this unorganized sector.
She also emphasized on the importance of temporary employmenst in an organization in terms its economic conditions like ‘ramping up’ and ‘ramping down’. In both the conditions, an organization could hire and fire more quickly than the traditional process; but she also succinctly said that permanent employees are always more preferred over temporary one, due to the alignment of their values with the organization. At the end, she concluded that temporary staffing market would be organized in the future and wouldn’t be a taboo for any organization.
Ms. Vanishri Natekar was of the view that there is a need for change and a readiness in the ecosystem for temporary staffing. Workforce on demand is required for short term goals, flexibility, and for volume driven business. It is a game changing need.
If a person has talent why not take up a temporary job than a permanent one and live project to project. The ecosystem is welcoming for a temporary staff.They learn faster as for them those few months that they work is critical and they work effectively.
In the panel discussion a number of students raised questions and topics such as risk taking, disadvantages of temporary staffing were well covered.
On a parting note the panel members were of the opinion that there is peer pressure to take up contracts outside India and many don’t concentrate on what they really want to do. This should not happen. Working on contract basis means that the person will never retire and will work as an expert. This trend is catching up in India.